←
→
selkie: (Default)
Add MemoryShare This Entry

Mmmm. Customer Service.

posted by [personal profile] selkie at 12:27pm on 19/10/2006
"Hi, I'm not receiving [Member Mag] at work. Can you check my address?"

"Ma'am, is your address [Blah yackety blah]?"

"Yes, that's correct. Why would I not be getting my magazine?"

"Ma'am, I see you work for [Conglom-O] and your mail is going to [Conglom-O EveryPieceOfMail Stop]. Would you like to change your mailing information to a specific department, box, or suite?"

"NO. I want to receive my magazine at work."
←
→
There are 3 comments on this entry. (Reply.)
 

(no subject)

posted by [identity profile] darthfox.livejournal.com at 04:45pm on 19/10/2006
... you've lost me. It looks like their question wasn't suggesting that you might want to change your mailing information to some non-work address -- just to change it to some more specific work address. Granted, it seems from your bracketed reference that there is no more specific work address, but I'm confused by "I want to receive my magazine at work" when they don't seem to have been suggesting otherwise.

Not, I stress, that customer service isn't often the opposite of helpful. Right with you there.
[link] [reply]
 

(no subject)

posted by [identity profile] strange-selkie.livejournal.com at 04:47pm on 19/10/2006
No no no, see, I am the customer service agent, in this case. :)
[link] [parent] [reply]
 

(no subject)

posted by [identity profile] darthfox.livejournal.com at 04:54pm on 19/10/2006
Ooooohhhhhhh.

In that case, they've lost me, and I'll be much less apologetic about thinking CS really was trying to be reasonable and helpful. :-D (icon directed at self.)
[link] [parent] [reply]

February

SunMonTueWedThuFriSat
            1
 
2
 
 3
 
 4
 
 5
1
 6
 
 7
 
 8
 
9
 
 10
 
 11
 
 12
 
 13
 
 14
 
 15
 
16
 
 17
 
 18
 
 19
 
 20
 
 21
 
 22
 
23
 
 24
 
 25
 
 26
 
 27
 
 28